We are looking for: IT Service Helpdesk Consultant

Reference no.: ITF/04/11/LJ
Industry: Call Center
Foreign Language: French / English
Workplace: Łódz
Job description:
IT Service Helpdesk Consultant will be responsible for acting as first point of contact for all customer queries.

Responsibilities:
- Help Desk Customer Contact Handling (answering customers IT related queries, ensuring that all customer queries are dealt with in professional manner)
- Network and e-mail accounts administration
- Daily check tasks
- Taking parts in a various projects
Requirements:

* proficiency in French,
* good command of the English language,
* knowledge of various software and applications (minimum: Windows environment and MS Office package) ,
* interpersonal skills crucial for working at customer service centre such as:
* excellent communicativeness,
* orderliness ,
* self-reliance,
* analytical skills ,
* readiness to work flexible hours,
* customer orientation,
* teamwork,
* resilience for stress.

We offer:

* interesting job in one of the largest IT companies,
* challenging work environment,
* various trainings,
* highly motivated team with an international corporate culture.

If you enjoy working in a multinational environment this is certainly the position for you! Please send your CV to apira@linguajob.pl with ref number ITCZ/04/11/LJ in email title.