nagrody Skytrax rozdane!!!!!!!!

IP: *.acn.waw.pl 13.04.04, 10:57


Airline of the Year 2004 - Final Rankings

1st

2nd

3rd

4th

5th
Singapore Airlines

Emirates

Cathay Pacific

Qantas Airways

Thai Airways






Asia's airlines dominate top Survey honours
as the world's Best ...


Skytrax Airline of the Year is the global barometer of airline passenger
opinions - and is free of any outside or financial influences. It is the only
airline survey that can claim a truly worldwide audience - made up of more
than 90 different passenger nationalities.



As the world's "largest" passenger survey, it was conducted over a 10 month
period - from June 2003 to March 2004 - the total number of eligible survey
nominations being 10,821,215.



The response level represents an increase of over 6 million completed
questionnaires compared to the 2002/3 Survey - the project being boosted by
the launch of a dedicated Passenger Survey site in May 2003. Details



The final Survey rankings contained some very close competition between the
top 3 airlines for much of the Survey period.



The winner's spot changed several times - with Emirates top throughout
December and January - Cathay Pacific heading up the table in September,
October and February - and Singapore Airlines always challenging for
supremacy before taking the overall survey lead in March 2004.



Qantas moves from 5th position in 2003 to take 4th in this year's survey, and
Thai Airways jumped from 8th in 2003 to 5th position in the 2004 results.



British Airways 6th position reflects no change from 2003 - whilst Qatar
Airways jumps from 24th last year to take 7th position.



Malaysia Airlines slipped from 4th in 2003, to occupy 8th position in this
year's Survey, ahead of Continental Airlines in 9th (up from 13th in 2003),
and ANA All Nippon Airways in 10th - ANA breaking into the top 10 from 11th
position in 2003.



With Asian carriers occupying 5 of the top 10 positions, the survey format
was based on asking passengers to name Best in Category airlines from a
qualitative aspect - encompassing the quality of front-line product and
service in both airport and onboard areas.
Airline of the Year - Top 10

1 Singapore Airlines
Gold Award

2 Emirates
Silver Award

3 Cathay Pacific
Bronze Award

4 Qantas Airways

5 Thai Airways

6 British Airways

7 Qatar Airways

8 Malaysia Airlines

9 Continental Airlines


10 ANA All Nippon Airways






Regional top Ranking details are listed below:



Best Airline - Africa


1 South African Airways


2 Kenya Airways


3 Ethiopian Airlines




Best Airline - Asia


1 Singapore Airlines


2 Cathay Pacific


3 ANA All Nippon Airways




Best Airline - Australasia


1 Qantas Airways


2 Air New Zealand


3 Virgin Blue




Best Airline - Europe


1 British Airways


2 SWISS Int'l Air Lines


3 Lufthansa




Best Airline - Central / East Europe


1 CSA Czech Airlines


2 LOT Polish Airlines


3 Malev Hungarian Airlines




Best Airline - Middle East


1 Emirates


2 Qatar Airways


3 Gulf Air




Best Airline - North America


1 Continental Airlines


2 JetBlue Airways


3 American Airlines




Best Airline - Central America


1 Copa Airlines


2 Aeromexico


3 Air Jamaica




Best Airline - South America


1 TAM Brazilian


2 LanChile


3 Aerolineas Argentinas




Best Airline - Pacific


1 Air Tahiti Nui


2 Polynesian Airlines


3 Aircalin




Best Low-Cost Airline


1 JetBlue Airways


2 Virgin Blue


3 Southwest Airlines




Regional Best Airline Categories



Best Airline - Transatlantic


1 British Airways


2 Continental Airlines


3 American Airlines




Best Airline - Transpacific


1 Cathay Pacific Airways


2 Qantas Airways


3 Singapore Airlines




Asia - Regional Best Airlines

China

1 Dragonair

2 China Southern Airlines

Northern Asia

1 Japan Airlines

2 Asiana Airlines

Central Asia / Indian subcontinent

1 SriLankan Airlines

2 Jet Airways

South East Asia

1 Singapore Airlines

2 Thai Airways




Best "Regional" Airline - Europe


1 PGA Portugalia Airlines


2 Air Dolomiti


3 Luxair




Best Airlines - by Travel Class

International Service



Best Airline - First Class

1 Cathay Pacific Airways

2 Qantas Airways


3 Singapore Airlines




Best Airline - Business Class


1 British Airways


2 Virgin Atlantic Airways


3 Qantas Airways




Best Airline - Economy Class


1 Emirates


2 Malaysia Airlines


3 Singapore Airlines









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