LOT pierwszy na swiecie ktory uzywa FRONTCHECK!

IP: *.acn.waw.pl 24.06.04, 11:49
Airlines News International
June 22, 2004
Last week, LOT Polish Airlines (LOT) transferred its entire passenger and
baggage handling at Warsaw airport to Lufthansa Systems’ Departure Control
System (DCS). This also created the preconditions necessary for electronic
ticketing. In addition, the airline is the first Star Alliance partner to use
FrontCheck, the new graphical user interface of Lufthansa Systems, at all
stations.

With the new DCS, the Polish airline extended the existing MultiHost
components for airline core processes like sales, ticketing and flight plan
information by adding passenger handling. Using the new check-in system, LOT
passengers can be checked in electronically on the basis of existing data
(inventory) with and without their baggage. In June of last year, the
airline’s entire inventory of over 180,000 data records was migrated to the
Lufthansa Systems MultiHost system that is centrally hosted at the Data
Center in Kelsterbach. “Our migration to the new DCS will allow us to offer
our customers electronic ticketing from June 28. All our important core
processes are now covered centrally by Lufthansa Systems solutions. This
gives us even greater flexibility and in the long term, more growth potential
for our airline”, says Bozena Bolek, Director of IT Strategy at LOT.

As well as introducing the new check-in system, LOT was the first Star
Alliance partner to migrate to the graphical user interface FrontCheck.
FrontCheck is a process-oriented working environment for check-in agents and
offers access to core passenger handling systems on the basis of a flexible,
modern user interface.

Since last October, LOT has also been using the BagScan baggage management
system at Warsaw airport. The newly implemented DCS provides now a direct
interface with BagScan, so that the matching of passenger and baggage data
during boarding can be made even simpler. Following the migration of all LOT
systems in the areas of passenger data (inventory), ticketing and flight data
which took place in June 2003, the introduction of the DCS in Warsaw, Krakow
and Wroclaw now completes the transition to Lufthansa Systems solutions.

Lufthansa Systems is one of the world’s leading IT service providers for the
airline and aviation industry. As a system integrator, this wholly-owned
subsidiary of the Lufthansa Group covers the entire spectrum of IT services,
from consulting through development and implementation to operations. In the
areas of IT infrastructure and operations, Lufthansa Systems provides
services for all industries. The internationally active company, based in
Kelsterbach near Frankfurt/Main, is present at several locations in Germany,
has foreign branches in 13 countries and employs around 4,400 staff world-
wide. In the business year 2003 Lufthansa Systems achieved a turnover of
610.7 million Euros. Further details are available under www.LHsystems.com.

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