Gość: Xantia
IP: 213.199.192.*
18.01.07, 21:25
Posiadam wersję Systemworks2006, a zastanawiałem się nad zakupem wersji 2007.
Zrezygnowałem z zakupu ponieważ jedyna zmiana polega wyłącznie na integracji z NIS2007. Poniżej przedstawiam zapis mojej rozmowy z serwisem Symantec'a (czasami ma się wrażenie jakby się rozmawiało z robotem, a nie człowiekiem.
Issue: System Works 2007 End Session user Xantia has entered room.
analyst Srikanth has entered room.
Srikanth(Thu Jan 18 12:04:24 UTC+0100 2007): Hello Xantia. My name is Srikanth.
Srikanth(Thu Jan 18 12:05:14 UTC+0100 2007): Please wait, while the issue is escalated to another analyst.
analyst Naveen has entered room.
Xantia(Thu Jan 18 21:06:13 UTC+0100 2007): hello, my question is: what is the difference between version 2006 and 2007 of system works, is it just the look and integration with internet security?
Naveen(Thu Jan 18 12:05:38 UTC+0100 2007): Thank you for contacting Symantec Live Technical Support. Please make a note of the Chat Request Id 240157 for future reference.
Naveen(Thu Jan 18 12:05:39 UTC+0100 2007): May I confirm your phone number as.....
Naveen(Thu Jan 18 12:05:43 UTC+0100 2007): 0048xxxxxxxxxx
Xantia(Thu Jan 18 21:06:37 UTC+0100 2007): yes
analyst Srikanth has left room.
Xantia(Thu Jan 18 21:08:21 UTC+0100 2007): hello?
Xantia(Thu Jan 18 21:09:07 UTC+0100 2007): I am considering purchase of the software and hesitate
Naveen(Thu Jan 18 12:08:37 UTC+0100 2007): I understand that you need to know the difference between Norton SystemWorks 2006 and 2007 version.
Naveen(Thu Jan 18 12:08:41 UTC+0100 2007): Am I correct?
Xantia(Thu Jan 18 21:10:11 UTC+0100 2007): that's right
Xantia(Thu Jan 18 21:10:48 UTC+0100 2007): I have got SW2006 basic, and do not know whether it is worth spending some extra money
Xantia(Thu Jan 18 21:11:30 UTC+0100 2007): ??
Naveen(Thu Jan 18 12:11:28 UTC+0100 2007): Before troubleshooting this issue, I need to gather more information about this problem from you. This will greatly assist me in finding a resolution to your problem
Xantia(Thu Jan 18 21:12:59 UTC+0100 2007): there is no problem, just a simple question, please answer
Naveen(Thu Jan 18 12:13:42 UTC+0100 2007): Fine, please note that there are no other features while compare to Norton System Works 2006 and 2007 Basic's.
Naveen(Thu Jan 18 12:14:08 UTC+0100 2007): Difference is Integrating with each other if your have NOrton 2007 products.
Xantia(Thu Jan 18 21:15:35 UTC+0100 2007): ok, thank you very much, that's exactly what I wanted to know, thankx a lot, bye