vintedpl
24.09.14, 14:37
If Customer Support is your thing and you speak good German and English, we have a spot for you on our Community Support team!
Vinted helps girls sell and buy preloved clothes from each other. Our mission: make shopping for preloved clothes the number one choice, worldwide.
Vinted members get in touch with our Community Support team by email. We need you to share your patience and friendliness with kleiderkreisel.de members, answer their questions and make them smile.
We are looking for a person who will work in our Warsaw office. To start, you’ll need:
- Fluent German and English (written & spoken).
- Prior experience in Online Customer Support. Or a strong desire to learn its secrets paired with the ability to learn fast.
- Quick problem solving and decision making skills with attention to detail.
- Written and verbal communication skills we’d feel a little jealous of ;)
Your daily responsibilities will include:
- Communicating with kleiderkreisel.de members via email
- Answering member’s questions
- Keeping an eye on community needs and the feedback we get, then passing it onto everyone at Vinted
- Working with your team to get and provide help, gain insights and share a few laughs.
You will be the face and voice of Vinted - the very first person our members contact when they have questions.
The basic salary you can expect while working full-time is 1600-2000 PLN net worth. Community Support Agents also have the opportunity to get personal and team bonuses.
Are you our new Online Community Support Agent? Please send your CV in English and your cover letter in German to rekrutacja@vinted.pl with Community Support Agent as the subject line.
Please, include the following statement in your CV:
Wyrażam zgodę na przetwarzanie moich danych osobowych w celach rekrutacji, zgodnie z Ustawą z dn. 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. z 2002 r. Nr 101, poz. 926 z późniejszymi zmianami).
Get a feel of life at Vinted here:
weworkatvinted.tumblr.com/
