madalini
14.12.07, 17:46
Volvo Parts Customer Solutions (VPCS) is a contact centre, offering
round-the-clock assistance with emergency breakdown services for
Truck, Bus and Pentausers all over Europe and the USA. VPCS provides
its customers also with technical advice. The call-outs are attended
to in the customer’s native language and within the shortest time
limits. At present we are looking for aJunior Breakdown Co-ordinator
Eastern TeamFUNCTION -CONTENT•You register calls and problems in a
logging system•You follow-up the breakdowns and keep the driver,
customer, home dealer informed about his case•You negotiate
acceptable solutions for logistic & technical problemsFUNCTION -
PREREQUISITES•Being fluent in the following language-
combinations:•Hungarian with German •Polish with Russian and/or
Czech is required. •Other languages are an asset.•Good knowledge of
English is required•Basic skills in MS Office applications•Customer-
oriented with good communicative skills•Technical knowledge of
trucks and busses is an asset.•Willing to work in a shift systemWe
offer a challenging part-time job in an international environment.If
you are interested in this vacancy, please send your application to
HR Service Center, Recruitment & Selection, Smalleheerweg 31, 9041
Oostakker(recruitment.be@volvo.com)