Help Desk Analyst (German language)

[katarzyna.wojakowska]

Leader Service International LLC as the Personnel Consultancy Agency, which is certified by the record number 6451 for our Client, an international IT Outsourcing company is currently looking for candidate for the position of IT:

Help Desk Analyst (German language)
Miejsce pracy: Kraków
HDA/G/08

Responsibilities:
-providing hardware / software / network problem diagnosis / resolution via telephone for customer’s end users
-routing problems to support staff
-coordinating and managing relationships with vendors and support staff that provide hardware / software / network problem resolution
-administering and providing User Access and Exit controls.
-providing input into published knowledge base Frequently Asked Questions (FAQs)

To be successful candidate on this position you need have:
-very good knowledge of English and excellent knowledge of German language
-help desk, customer service, or support experience with problem solving
-strong communication skills
-positive attitude to work
-readiness to relocate to Krakow

Our client can offer you:
-good salary
-professional trainings
-high standards of work
-social found (private medical care, sports card, etc.)
-career development within global structure
-help with relocation provided.

If you want to apply for this job, please send us your curriculum vitae with the ref. number in subject of your application on the email address below:

[e-mail]