lanooz
13.01.07, 13:54
Chciałabym zapytać co byscie zmienili w tym liscie formalnym - reklamacji.
Jednym słowek prosiłabym o wyłapanie błędów, ze zwroceniem uwage na gramatyke,
czasy itp.
Z góry dziekuje.
Dear sir or madame
I am sending this letter to complain about the poor service of Capital Rail
and to ask for a compensation.
I am attending a course in London, last week trains were delayed because of
the bad weather so I was late for a college lessons every day.
One day, and it was the worst, I missed 2 classes because train was 1 hour 20
minutes late. I am talking about the train number 9, that I am riding with and
it was late all the time. It should arrived, according to the timetable, at 7:40.
This lessons were very important for me, they were pivotal for arrangement to
the exam for the end of semester.
It is unbelievable that train can be late for more than 1 hour. Even if the
weather is unfavourable as it was.
Now, the reason of this late is not a weather but a poor service.
That is a signal that is something wrong with your organization. I am claiming
now for a compensation that is constitute to the value of 50% of the journey.
Nevertheless, journey with the Capital Rail is quite comfortable and it is got
a suitable price. But punctuality is the one of the most important things.
Here is my contact:
32-234 Warsaw
Phone: 888 – 889 – 889.
I look forward to your reply and I hope this matter can be sorted out quickly.
Your sincerely,
XXXX
