xxbms
26.02.05, 15:37
Mercedes nie chce uznać reklamacji na wycierający sie lakier w nowym
samochodzie, pomimo, że w niektórych miejscach był już widoczny podkład.
Ponizej cytuje opinie o jakosci lakieru samochodów Mercedes Benz z
wlasnego najbardziej wiarygodnego podwórka, bylych najwierniejszych
klientów marki, taksówkarzy niemieckich - wolne tlumaczenie " MAM KOLEGÓW
KTÓRZY MUSIELI LAKIEROWAC SAMOCHODY PRAKTYCZNIE CO TYDZIEN"", trudno jest
nawet mnie w to uwierzyc, mimo, ze w moim samochodzie tez zanika lakier!!!
Wszystkich czytelników i znajomych, którzy w ostatnich latach nabyli
Mercedesy klasy E i C prosze o dokladne obejrzenie i porównanie swoich
slniacych cacek z innym markami i wystapienie z roszczeniem wymiany
samochodów na nowy.
Wady lakieru objawiaja sie ogólnym matowieniem, podatnoscia na
zarysowania. Na slupkach drzwi, masce silnika (wewnetrzna strona w rejonie
atrapy) lakier zanika wskutek styku z uszczelkami .
Prosze zwrócic uwage na jakosc gumy uszczelek, poniewaz rozwarstwiaja
sie, a w C-klasie dodatkowo sa przecinane (dziurawione) przez drzwi. W
samochodach pojawia sie równiez korozja i rozwarstwiaja sie uszczelki.
Wady lakiernicze sa podstawa do wymiany samochodu na nowy!!!!
Cytuje artykul z Financial Times
"""""""""
German taxi drivers no longer hail a Mercedes
By Richard Milne
Published: February 16 2005 18:46 | Last updated: February 16 2005
18:46
Visitors travelling by taxi to the DaimlerChrysler headquarters in
Stuttgart used to have one choice of vehicle: Mercedes. The same was true
throughout Germany. But on visits in the recent wintry months, the taxi rank
has usually been headed by a Volkswagen, Opel or worst of all a Mazda.
Jürgen Geier, a Stuttgart taxi driver who used to drive a Mercedes
before switching to Audi, explains: "Mercedes has really gone downhill in
the last few years. I have colleagues who had to take their cars to be
repainted practically every week. They have got a lot of work to do to gain
their reputation back."
''''''''''
Koniec cytatu
Financial Times publication – January 12th, 2005
Mercedes chief aims to put back the shine
By James Mackintosh, Motor Industry Editor
Published: January 12 2005 02:00 | Last updated: January 12 2005 02:00
Quote…..
Running Mercedes should be the dream job for a car industry executive. The
venerable German luxury car marque was, until last year, the undisputed
standard-setter for premium cars as well as the biggest seller.
For Eckhard Cordes, its new chief executive, the post should be even sweeter:
he harbours ambitions of running DaimlerChrysler when Jürgen Schrempp, chief
executive, eventually retires, and experience at its most important and
profitable division is essential.
"If you were a golf player you would say [Mercedes] is a perfect green and
perfect clubs," he said in an interview shortly after finishing his first 100
days in the job. "All we have to do is play it right."
But a golfer would be cursing the divots left in the green by the previous
players. Shortly after Mr Cordes joined, Mercedes announced that operating
profit had collapsed 62 per cent to €304m ($398m) in the third quarter, and
would be down significantly for 2004 as a whole.
The company lost its luxury market sales leadership to BMW last year for the
first time in a decade. The quality of Mercedes cars has slid over the past
three years, prompting emergency action to try to avoid multiple breakdowns
annoying customers.
The falling dollar threatens to hammer profits even further as financial
hedging runs out. And Smart, the small car division, has failed to meet
profit goals and may keep losing money for another three to four years.
At the same time, Mercedes has high-cost manufacturing, a legacy of its
German production base.
Mr Cordes got the job after his predecessor, Wolfgang Bernhard, annoyed trade
unions by calling for big cost cuts. Yet Mr Cordes acknowledged that Mercedes
was "widely seen to have a cost issue". He pointed to a Goldman Sachs report
last year that estimated "easy" cost-cuts of €1bn could be found, although he
refused to set any targets.
"I see room for further [cost] improvement," he said. This is unlikely to
lead to blue-collar job losses, as a union agreement before he started
guaranteed German jobs in return for €500m of cost-savings over the next few
years.
However, Mercedes is not aiming to be the most cost-effective manufacturer.
The aim was to make the world's best cars, Mr Cordes said. "We want to be
number one in the premium sector. Our strategy is to maximise customer
benefit and have adequate costs."
That strategy has slipped in recent years as quality problems, particularly
with complex electronic systems, saw Mercedes fall sharply in surveys of
customer satisfaction.
According to the closely watched JD Power vehicle dependability study,
Mercedes dropped from third place six years ago to 28th out of 37 brands last
year.
Mercedes now wants to return to the number one slot, passing Lexus, the
luxury brand of Toyota, which has held the position for several years and
leads by a wide margin.
This will take years, and Mr Cordes is reluctant to set a target date for
fear it will be missed. But he insists that "by and large" the cars coming
off assembly lines today already meet quality standards, while the company is
spending heavily to fix certain problems with cars sold over the past three
years - even where the warranty has expired.
The cost of this will have "an impact" this year, but "how big, nobody knows".
In Detroit this week Mr Cordes was showing off the Mercedes sports-utility
vehicle and preparing for the launch of the B-Class small car. These should
help sales start growing again.
Mr Cordes could also point to his experience running the heavy truck business
of Daimler, where quality - and profits - improved dramatically during his
tenure. But he has yet to prove that the magic that worked for 18-wheelers
can put the shine back on Mercedes' luxury limousines.
Unquote
