Angielski biurowy

[Gość: Inka]

Czy ktoś mógłby mi przesłać link z testem na znajomość j. ang. w różnych
sytuacjach w biurze? Zależało by mi także na paru pożytecznych i poprawnych
zwrotach typowych dla biurowych sytuacji, np. rozmowa telefoniczna.
Z góry dziękuję za pomoc.

[Gość: Helper]

www.commerce-database.com/business-terms.htm
aolsearch.aol.com/aol/search?invocationType=topsearchbox.%2Faol%2Findex.jsp&query=business+English&x=46&y=14

[Gość: b.]

Telephone Language

Answering the phone ·

Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking. ·
Who's calling, please? Introducing yourself· This is Paul Smith
speaking. · Hello, this is Paul Smith from Speakspeak International. Asking
for someone· Could I speak to John Martin, please? · I'd like to speak to
John Martin, please. · Could you put me through to John Martin, please? ·
Could I speak to someone who …


Explaining·

I'm afraid Mr Martin isn't in at the moment. · I'm sorry, he's in a meeting at
the moment. · I'm afraid he's on another line at the moment. Putting someone
on hold· Just a moment, please. · Could you hold the line,
please? · Hold the line, please. Problems· I'm sorry, I don't
understand. Could you repeat that, please? · I'm sorry, I can't hear you
very well. Could you speak up a little, please? · I'm afraid you've got
the wrong number. · I've tried to get through several times but it's always
engaged. · Could you spell that, please?


Putting someone through·

One moment, please. I'll see if Mr Jones is available. · I'll put you
through. · I'll connect you. · I'm connecting you now. Taking a
message · Can I take a message? · Would you like to leave a message? ·
Can I give him/her a message? · I'll tell Mr Jones that you called ·
I'll ask him/her to call you as soon as possible.

[Gość: b.]

Answering the phone ·

Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking. ·
Who's calling, please?

Introducing yourself·

This is Paul Smith speaking. · Hello, this is Paul Smith from Speakspeak
International.


Asking for someone·

Could I speak to John Martin, please? · I'd like to speak to
John Martin, please. · Could you put me through to John Martin, please? ·
Could I speak to someone who …

Helper i b!

[Gość: Inka]

Serdeczne dzięki za szybką reakcję i rzetelną pomoc, to wszystko co mi
przysłaliście, na pewno przyda mi się w pracy:)
Pozdr:))

[Gość: b]

You can find very useful expressions in book - "Office English" D.Świdy